| 000 -LEADER |
|---|
| fixed length control field |
005250000a22001690004500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KDUcat |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170424b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0071352104 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English Language |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.8 |
| Item number |
T35 |
| 100 ## - PERSONAL NAME (AUTHOR) |
|---|
| Personal name |
Thompson, Harvey |
| 9 (RLIN) |
28396 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
The Customer-centered enterprise |
| Remainder of title |
how IBM and other world-class companies achieve extraordinary results by putting customers first |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York |
| Name of publisher, distributor, etc |
McGraw Hill |
| Date of publication, distribution, etc |
2000 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xv,245 p. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Donation - Asia Foundation |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer centered Enterprise |
| 9 (RLIN) |
28397 |
|
|---|
| Topical term or geographic name as entry element |
Sales Management |
| 9 (RLIN) |
9822 |
|
|---|
| Topical term or geographic name as entry element |
Sales Management |
| 9 (RLIN) |
9822 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
https://www.amazon.com/Customer-Centered-Enterprise-World-Class-Companies-Extraordinary/dp/0071352104/ref=sr_1_1?ie=UTF8&qid=1493027755&sr=8-1&keywords=0071352104#reader_0071352104 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Lending Materials |
| Source of classification or shelving scheme |
|