| 000 -LEADER |
|---|
| fixed length control field |
00751nam a2200229 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KDUcat |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
190524b ||||| |||| 00| 0 eng d |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English Language |
| 100 ## - PERSONAL NAME (AUTHOR) |
|---|
| Personal name |
Dharmarathne, KACN |
| 9 (RLIN) |
53328 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Impact of total quality management practices on customer satisfaction |
| Remainder of title |
Special reference to sleme base workshops |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Date of publication, distribution, etc |
2016 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xi,45,18 p. |
| 502 ## - DISSERTATION NOTE |
|---|
| University |
KDU |
| Faculty |
Faculty of Graduate Studies |
| Department |
Department of Strategic Studies |
| Specialization |
Defence and strategic studies |
| Degree |
MSc. |
| Submit Year |
2016 |
| Trainging Institute |
Sapugaskanda |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Quality management |
| 9 (RLIN) |
20065 |
|
|---|
| Topical term or geographic name as entry element |
TQM |
| 9 (RLIN) |
35984 |
|
|---|
| Topical term or geographic name as entry element |
Sri Lanka army |
| 9 (RLIN) |
31463 |
|
|---|
| Topical term or geographic name as entry element |
SLEME |
| 9 (RLIN) |
53329 |
|
|---|
| Topical term or geographic name as entry element |
Training and education |
| 9 (RLIN) |
53330 |
|
|---|
| Topical term or geographic name as entry element |
Leadership |
| 9 (RLIN) |
53331 |
|
|---|
| Topical term or geographic name as entry element |
Resource management |
| 9 (RLIN) |
34685 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Permanent Reference Materials |