| 000 -LEADER |
|---|
| fixed length control field |
00718nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KDUcat |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
200521b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781118943007 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English Language |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.8 |
| Item number |
S76 |
| 100 ## - PERSONAL NAME (AUTHOR) |
|---|
| Personal name |
Stratten, Scott |
| 9 (RLIN) |
55133 |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kramer, Alison |
| 9 (RLIN) |
55134 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Unselling |
| Remainder of title |
the new customer experience |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New Jersey |
| Name of publisher, distributor, etc |
Wiley |
| Date of publication, distribution, etc |
2014 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
vi,234 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Selling |
| 9 (RLIN) |
9823 |
|
|---|
| Topical term or geographic name as entry element |
Customer relations |
| 9 (RLIN) |
28339 |
|
|---|
| Topical term or geographic name as entry element |
Customer behaviour |
| 9 (RLIN) |
55199 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
https://www.amazon.com/UnSelling-Customer-Experience-Scott-Stratten/dp/1118943007/ref=sr_1_1?dchild=1&keywords=9781118943007&qid=1590038706&s=books&sr=1-1 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Lending Materials |