Service gap analysis in hellitourrs pvt ltd an emperical study of customer expectaaations vs perceptions

By: Lankathilake,HMLS
Language: English Language Publisher: Ratmalana KDU 2015Subject(s): Research | Research - MSc 2015 | Research - MSc in Management-2015 | Thesis - MSc in Management
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Theses and Dissertations Collection Not for loan MSc00192
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