TY  - GEN
AU  - Camp, Robert C
TI  - Business process benchmarking:  Finding and Implementing Best Pratices
SN  - 0873892968
U1  - 658.562 
PY  - 1995///
CY  - Milwaukee
PB  - ASQ Quality Press
KW  - Benchmarking - Management
KW  - Business
KW  - Quality control
ER  -