TY  - GEN
AU  - Hutton, David W
TI  - The change agent's handbook: A survival guide for quality improvement champions
SN  - 0873892879
U1  - 658.562 
PY  - 1994///
CY  - Wisconsin
PB  - ASQ Quality Press
KW  - Management
KW  - Organizational Change
KW  - Total Quality
ER  -