Thompson, Harvey <br/><br/>
The Customer-centered enterprise  how IBM and other world-class companies achieve extraordinary results by putting customers first 

 - New York  McGraw Hill  2000 
 - xv,245 p. 
<br/><br/> Donation - Asia Foundation 
<br/><br/><label>ISBN: </label>0071352104 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer centered Enterprise<br/>Sales Management<br/>Sales Management
<br/><br/><label>Dewey Class. No.: </label>658.8  / T35