TY  - GEN
AU  - Shafer, M Scott
AU  - Meredith, Jack R
TI  - Operations management
SN  - 0471393894
U1  - 658.1554 
PY  - 2003///
CY  - USA
PB  - John Wiley & Son 
KW  - Management
KW  - operations management
ER  -