Seppanen, Marvin S <br/><br/>
Process analysis and improvement  Tools and techniques 

 - Boston  McGraw Hill  2005 
 - xvii, 366 p. 
<br/><br/> CD Available 
<br/><br/><label>ISBN: </label>0072857129 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering(Management)
<br/><br/><label>Dewey Class. No.: </label>658.4'063  / S26