Besterfield, Dale H <br/><br/>
Total Quality management 

 - 3rd ed. 
 - Delhi  Pearson  2003 
 - xi,640 p.  ill 
<br/><br/><label>ISBN: </label>8129702606 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / T57