Ulmer, Robert R <br/><br/>
Effective Crisis Communication  Moving From Crisis To Opportunity 

 - London  Sage  2007 
 - 195 p. 
<br/><br/><label>ISBN: </label>1412914191 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Communication in organizations<br/>Crisis management<br/>Emergency management 
<br/><br/><label>Dewey Class. No.: </label>658.477  / U45