TY  - GEN
AU  - Ulmer, Robert R
AU  - Sellnow, Timothy L
AU  - Seeger, Matthew W
TI  - Effective Crisis Communication: Moving From Crisis To Opportunity
SN  - 1412914191
U1  - 658.477 
PY  - 2007///
CY  - London
PB  - Sage
KW  - Communication in management
KW  - Communication in organizations
KW  - Crisis management
KW  - Emergency management
ER  -