Pollan, Stephen M <br/><br/>
Workscripts  Perfect phrases for high-stakes conversations 

 - New Jersey  Wiley  2011 
 - xii,242 p. 
<br/><br/><label>ISBN: </label>9780470633243 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Interpersonal communication<br/>Management communication
<br/><br/><label>Dewey Class. No.: </label>658.45  / P54