Evans, James R <br/><br/>
Managing for quality and performance excellence 

 - 09th ed. 
 - Andover  Cengage learning  2014 
 - xx,757 p. 
<br/><br/><label>ISBN: </label>9788131500668 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance<br/>Quality control<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / E81