TY  - BOOK
AU  - Floyd, Kory 
TI  - Communication matters 
SN  - 9780078036866
U1  - 302.2 
PY  - 2014///
CY  - New York
PB  - McGraw  Hill
KW  - Communication
KW  - Interpersonal communication
KW  - Effective communication
UR  - https://www.amazon.com/Communication-Matters-Standalone-Kory-Floyd/dp/0078036860/ref=sr_1_1?s=books&ie=UTF8&qid=1530686543&sr=1-1&keywords=9780078036866
ER  -