Liker, Jeffrey K <br/><br/>
The Toyota way to service excellence   Lean transformation in service organizations  

 - Chennai   McGraw Hill  Education (India) Private Limited  2017 
 - xxviii,420 p. 
<br/><br/><label>ISBN: </label>9789352604364 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Automobile industry<br/>Industrial Management<br/>Japan<br/>Lean Leadership<br/>Leadership
<br/><br/><label>Dewey Class. No.: </label>338.762920952  / L34