Dharmarathne, KACN  <br/><br/>
Impact of total quality management practices on customer satisfaction   Special reference to sleme base workshops  

 -  2016 
 - xi,45,18 p. 
<br/><br/>KDU 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management <br/>TQM <br/>Sri Lanka army <br/>SLEME <br/>Training and education <br/>Leadership <br/>Resource management