TY - BOOK TI - The passion conversation: understanding, sparking, and sustaining word of mouth marketing SN - 9781118533338 U1 - 658.872 PY - 2013/// CY - New Jersey PB - John Wiley & Sons Inc. KW - Marketing KW - Business referrals KW - Word of mouth advertising UR - https://www.amazon.com/Passion-Conversation-Understanding-Sustaining-Marketing-ebook/dp/B00EFB431M/ref=sr_1_1?dchild=1&keywords=9781118533338&qid=1589961887&s=books&sr=1-1 ER -