TY  - BOOK
AU  - Jain, K.C
AU  - Pandey, Mukesh
AU  - Shrivastava, Nitin
TI  - Total quality management
SN  - 9788174092397
U1  - 658.4013 
PY  - 2009///
CY  - Delhi
PB  - Khanna Publishers
KW  - Quality Management
KW  - Quality assurance
KW  - Quality control
ER  -