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Business process benchmarking Finding and Implementing Best Pratices

by Camp, Robert C.

Language: English Language Publisher: Milwaukee ASQ Quality Press 1995Availability: Items available for loan: Main Library (1). Location(s): Genaral Collection Call number: 658.562 C15.

The change agent's handbook A survival guide for quality improvement champions

by Hutton, David W.

Language: English Language Publisher: Wisconsin ASQ Quality Press 1994Availability: Items available for loan: Main Library (1). Location(s): Genaral Collection Call number: 658.562 H87.

 

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