| 000 | 004070000a22001690004500 | ||
|---|---|---|---|
| 999 |
_c18143 _d18143 |
||
| 003 | KDUcat | ||
| 008 | 170602b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780070615663 (13) | ||
| 020 | _a0070615667 (10) | ||
| 041 | _aEnglish | ||
| 082 |
_a658 _bF37 |
||
| 100 |
_aFitzsimmons, James A _934726 |
||
| 700 |
_aFitzsimmons, Mona J _934727 |
||
| 245 |
_aService management _bOperations, Strategy, and information technology |
||
| 250 | _a5th ed. | ||
| 260 |
_aNew Delhi _bTata McGraw Hill _c2008 |
||
| 300 | _axiv,605 p. | ||
| 650 |
_aManagement _9195 |
||
| 650 |
_aService Industries - Management _934728 |
||
| 942 |
_cLM _2ddc |
||