| 000 | 004890000a22001690004500 | ||
|---|---|---|---|
| 999 |
_c21823 _d21823 |
||
| 003 | KDUcat | ||
| 008 | 170424b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780470345047 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bG63 |
||
| 100 |
_aGriffin, Jill _928357 |
||
| 245 |
_aTaming the search and switch customer _bearning customer loyalty in a compulsion - to - compare world |
||
| 260 |
_aSan Francisco _bJossey - Bass _c2009 |
||
| 300 | _axiv,274 p. | ||
| 650 |
_aCustomer loyalty _928358 |
||
| 650 |
_aCustomer Relation _94199 |
||
| 650 |
_aCustomer services _919706 |
||
| 650 |
_aMarketing Management _924134 |
||
| 856 | _uhttps://www.amazon.com/Search-Switch-Customer-Compulsion-Compare/dp/0470345047/ref=sr_1_1?ie=UTF8&qid=1493020496&sr=8-1&keywords=9780470345047#reader_0470345047 | ||
| 942 |
_cLM _2ddc |
||