000 004910000a22001810004500
999 _c21963
_d21963
003 KDUcat
008 170612b xxu||||| |||| 00| 0 eng d
020 _a9780787986384
041 _aEnglish
082 _a658.31124
_bG81
100 _aGwartney, Patricia A
_935796
245 _aThe Telephone Interviewer's Handbook
_bHow to Conduct Standardized Conversations
260 _aSan Francisco
_bJossey - Bass
_c2007
300 _axix,315 p.
650 _aInterviewing
_91403
650 _aManagement
_9195
650 _aMarket Surveys
_935797
650 _aTelephon surveys
_935798
942 _cLM
_2ddc