000 -LEADER |
fixed length control field |
005370000a22001690004500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
KDUcat |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
170606b xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0071352104 |
041 ## - LANGUAGE CODE |
Language code of text/sound track or separate title |
English Language |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.02 |
Item number |
T35 |
100 ## - PERSONAL NAME (AUTHOR) |
Personal name |
Thompson, Harvey |
9 (RLIN) |
28396 |
245 ## - TITLE STATEMENT |
Title |
The Customer Centered Enterprise |
Remainder of title |
how IBM and other world-class companies achieve extraordinary results by putting custermers first |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
New York |
Name of publisher, distributor, etc |
McGraw Hill |
Date of publication, distribution, etc |
2000 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xv,245 p. |
Other physical details |
ill |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customercentered enterprise |
9 (RLIN) |
35039 |
|
Topical term or geographic name as entry element |
Management of enterprises |
9 (RLIN) |
28186 |
856 ## - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
https://www.amazon.com/Customer-Centered-Enterprise-World-Class-Companies-Extraordinary/dp/0071352104/ref=sr_1_1?s=books&ie=UTF8&qid=1496724696&sr=1-1&keywords=0071352104#reader_0071352104 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Lending Materials |
Source of classification or shelving scheme |
|