Taming the search and switch customer earning customer loyalty in a compulsion - to - compare world
By: Griffin, Jill
Language: English Language Publisher: San Francisco Jossey - Bass 2009Description: xiv,274 pISBN: 9780470345047Subject(s): Customer loyalty | Customer Relation | Customer services | Marketing ManagementDDC classification: 658.812 Online resources: Click here to access online| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Lending Materials
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Main Library Main Shelving Area | Main Library Main Shelving Area | Genaral Collection | 658.812 G 63 (Browse shelf) | Available | 23313 |
Total holds: 0
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