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Leading the starbucks way 5 principles for connecting with your customers,your products, and your people

by Michelli, Joseph A.

Language: English Language Publisher: New York McGraw-Hill 2014Availability: Items available for loan: Main Library (2). Location(s): Genaral Collection Call number: 658.4092 M31.

Taming the search and switch customer earning customer loyalty in a compulsion - to - compare world

by Griffin, Jill.

Language: English Language Publisher: San Francisco Jossey - Bass 2009Online access: Click here to access online Availability: Items available for loan: Main Library (1). Location(s): Genaral Collection Call number: 658.812 G 63.

 

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