Impact of service quality on customer satisfaction at public sector modern trade enterprises in Colombo district
By: Muthukumarana, HR
Material type:
TextLanguage: English Language Publisher: Rathmalana KDU 2019Description: xxvii,57 p. col.illSubject(s): Thesis | Service quality | Customer satisfaction | Tangibility | Reliability | Responsiveness | Assurance | EmpathyDissertation note: KDU Faculty of Graduate Studies Department of Management and Finance Management 2015
| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Main Library | Main Library | Theses and Dissertations Collection | Not for loan | MSc 00266 |
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KDU Faculty of Graduate Studies Department of Management and Finance Management MSc. 2019 2015 KDU/MSc/M/15/05 KDU
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